FAQ'S

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What services does Araliya Spa offer?

Araliya Spa offers a range of luxurious and therapeutic services, including our signature Maharaja Treatment, Thai Dry Duration, Shiatsu, Deep Tissue, Aroma Therapy, Balinese, Lymphatic Drainage, Swedish, and specialized Full Leg Therapy.

How can I book a spa session at Araliya Spa?

Booking a session is easy. Simply visit our website or call our reception. We recommend booking in advance to secure your preferred time and therapist.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards and cash. For online bookings, you can conveniently pay through our secure online payment gateway.

Are taxes included in the service prices?

No, taxes are not included in the service prices. The applicable Goods and Services Tax (GST) will be added to your final bill.

Can I get a refund if I need to cancel my appointment?

We understand that plans may change. Please check our cancellation policy on our website. Refunds may be subject to the terms and conditions outlined in our policy.

How is guest privacy maintained during spa sessions?

At Araliya Spa, we prioritize guest privacy. Our therapists are trained to uphold strict confidentiality. We provide private changing areas, secure storage for personal belongings, and ensure discreet and professional service at all times.

Are gift vouchers available for purchase?

Yes, we offer gift vouchers for our spa services. Treat your loved ones to the gift of relaxation and well-being. Vouchers can be purchased online or at our spa reception.

Do you offer spa packages or memberships?

Yes, we have curated spa packages for a more comprehensive and immersive experience. Additionally, we offer membership programs for those seeking regular spa indulgence with exclusive benefits.

Terms & Conditions

Reservation

We appreciate prior bookings and show up at least before 10 minutes of the scheduled appointment time to serve you with our hospitality.

Cancellation policy

We require 24 hours' notice to make any change or cancel the booking. Time will be shortened of the treatment if you arrive late for the scheduled appointment.

Attire

Guests are requested to wear given disposable panties. Sleepers.

For optimal relaxation

Let our therapist to spray pillow mist and cover your eyes with eye pillow.

Membership amounts are not refunded.

For first time guest should fill and sign the customer consultation form.
Enjoy our detox and herbal drinks and let go of your all tensions and stress with our healing hands.

18% GST will be levied extra.

Please feel free to reach out to our reception for any further inquiries or clarification. We are here to ensure your spa experience at Araliya is seamless and enjoyable.